MANAGE AND ENHANCE YOUR CUSTOMERS' EXPERIENCE.
Measuring your customers’ experience in real time using artificial intelligence, provides visibility of which processes need to be improved to enhance the experience and to increase your profits.
Measuring your customers’ experience in real time using artificial intelligence, provides visibility of which processes need to be improved to enhance the experience and to increase your profits.
Wit Advisor enables your organisation to measure and monitor your customers’ experience on each touch point using artificial intelligence, to create all the reports needed to identify weaknesses and improve your processes and to make the right decisions based on real data.
Analyse in real time how likely your customers are to recommend you to others and how loyal they are to your company.
It measures your customers’ satisfaction at every touch point with your organisation.
Automatically create your live Customer Journey Map. Measure in a single report all of your customers’ touch points. View information online and in real time and interpret the results simply and easily.
Choose the desired date range and through artificial intelligence (AI) analyse your customers’ responses and comments (Voice of Customer - VoC).
Each company has different needs. That's why we tailor our reports to you.
Do you need to compare different time periods? Do you need to define different niches? Do you need to monitor branches separately? Do you need to geolocate your customers? With Wit Advisor all this is possible, all from one platform.
