CUSTOMER & EMPLOYEE
EXPERIENCE MANAGEMENT

We optimise processes. We connect emotions. We improve experiences.


Measure in real time your customers
and employees’ experience



Wit Advisor enables real time monitoring and alerting on your employees and customers’ satisfaction. In this way you will be able to take proactive actions to keep them loyal and prevent their bad experience from reaching other people, social networks or even the competition. Monitor the results online with artificial intelligence, turn a bad experience into an opportunity to increase loyalty, manage your business efficiently, control the online reputation of your company and start making decisions with real data.

We manage the experience in all the areas of your organization.


Real time experience monitoring - Artificial Intelligence analysis


Our omnichannel platform increases your ability to improve your customers and employees’ experience. Access their valuable insights to improve your processes and to increase your profits. The secret is to listen and act at the right time.

WitAdvisor, Wit Advisor Customer Experience, Experiencia del Cliente


We manage the experience transformation


We take you through your customers and employees’ journey when interacting with your organisation by building a dynamic online journey map and using artificial intelligence. The automatic alerts would notify when they are having a bad experience, so you can act immediately.
WitAdvisor, Wit Advisor Customer Experience, Experiencia del Cliente


We take the journey with you


Our consulting services would help you better understand your customers and employees, improve your processes, identify pain points and improvement opportunities to create that ‘wow’ factor.
WitAdvisor, Wit Advisor Customer Experience, Experiencia del Cliente


Tailored solutions


We tailor our solutions to meet your company needs and integrate with your systems to build active monitoring, all in one platform.
WitAdvisor, Wit Advisor Customer Experience, Experiencia del Cliente
4 SOLUTIONS. All integrated in one platform.

Whirlpool
Jose Cuervo
Sura
Western Union
Claro
Adecco
Scania
kingston
kaeser
Pago Facil
River Plate
Otros